Belgian elections: Services

Smartmatic couples its advanced hardware and software with a complete suite of services to guarantee flawless execution. In Belgium, it has provided pre- and post-election services and Election Day field support, including a help desk/call center.

  • Train the Trainer” and "Members of poll offices" onsite training sessions.
  • Voter education activities including demos, videos and printed material.
  • Technical support to the electoral agencies in mastering the election data (by means of the Smartmatic ECM—Electoral Management System—and mass duplicators for pen drives).
  • Controlled delivery and collection of voting devices, from the warehouse to the poll offices and vice versa.
  • Installation and disassembly of voting devices in the poll offices.
  • Technical field support on Election Day including dispatching services for field engineers and voting devices.