Services 2014 elections: Bulgaria

At Smartmatic we understand that good technology is not enough to guarantee a well-run election. Good processes and services are essential. That’s the reason why we provided Bulgaria the following services in 2014:

  • Project management for the entire election processes
  • Hiring and training all field support operators, helpdesk operators, polling station operators ("train the trainer" concept) and warehouse operators
  • Set up and managing warehousing and helpdesks
  • Set up and priming of voting equipment and applications
  • Set up of a vote counting center
  • International transport and reverse logistics
  • National & local transport / dispatching from warehouse to polling stations and reverse logistics
  • Transmission of results to IS/CEC via USB flash drives
  • Technical support services, on-site and via call center/helpdesk

To guarantee complete success and to carry out all critical processes required for these pilots, Smartmatic partnered with Bulgarian IT firm Ciela, forming the DZZD Consortium for Electronic Voting.