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Smartmatic

Voting technology & services

Click on the diagram to explore how we make elections more auditable, more transparent and more efficient.

Scroll down to explore the challenges posed by each electoral process - and how our hardware, software and services help you overcome them to run a flawless election.

Pre-election

Legal framework analysis

The electoral process begins with your country's electoral law and constitution. For people to trust the process, they must be clear. What's the legal framework that governs your elections? What laws, standards and procedures regulate your country's electoral process? Does the law need updating? Do new laws need to be created? And how do you regulate electoral contests and define jurisdictions?

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Polling location management

Election turnout doesn’t just depend on how people feel about the system, the parties and the importance of voting, it also depends on how easy it is. As a result, it's vitally important voters can reach somewhere to cast their ballots. How do you ensure they're convenient, safe and accessible? And how do you identify, register and evaluate suitable locations?

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Voter administration

Guaranteeing the integrity of your voter list will determine the accuracy and transparency of your election. How do you get your voter list right? How do you perform important tasks such as updating information and removing duplicate entries? How do you build trust and engagement with your voters? How do you educate them?

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Election

Staff management

Elections are huge, complex operations. Whether manual or automated, they require small armies of local people performing a variety of important tasks, from handling sensitive material to serving voters and providing crucial support. How do you screen, recruit and train them? Then how do you manage and co-ordinate them all?

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Observer accreditation

Our voting technology and services are designed around the idea that all parties must be able to audit the process at every stage. We also recommend independent observers witness your election – people unaffiliated with government or any of the parties taking part. How can you find these people, vet and register them?

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Candidate administration

Which parties are taking part in your election? Who are the candidates? How do you manage all this information? How do you make the process of candidate administration more transparent and more efficient? And how do you register and validate everyone, making sure they meet all the requirements – and comply with financing regulations?

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Campaign monitoring

How will you make sure all parties are complying with the laws governing your election? How will you ensure their financing agrees with all the regulations? And that everyone gets equal access to the press? How will you know if anyone's broken the rules – and if they have what will you do? 

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Ballot production

A ballot is the device your voters use to cast their votes in your election. It may be a piece of paper or it may take electronic form. How will you define yours in terms of each contest, party and candidate? How do you then generate these?

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Training

Elections require huge numbers of people working in temporary yet important roles. Manual tasks take on special significance because of the sensitive nature of the materials and equipment involved. Changing to a new system means everyone will need training. Who are the key players? How do you make sure they know how the technology works and have all the support they need? And how do you engage and educate voters?

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Logistics

A successful election depends on good electoral material. But how do you ensure the quality of the data used to create that material? How do you produce the material itself? Where can you store it securely and safely? And how do you meet the challenge of transporting it in a short timeframe to multiple polling locations, including those in remote areas, and across challenging geography?

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Voting

Voting in democratically-held elections is how citizens have a say in choosing their government representatives. It’s a responsibility but also a privilege. Ensuring one voter per voter and the privacy of the vote are two of the most important factors to consider. How do you achieve this? How do you audit the process? How do you count, transmit and tally votes? And how do ensure security? 

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Consolidation

Consolidation refers to the aggregation of vote counts from different polling stations to calculate the final result. What’s the most accurate and secure method of collecting polling station results? Will you be able to predict the final outcome? How do you determine and then proclaim the winner? Why should anyone trust the outcome? How do you deal with any complaints?

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Post-election

Wrap-up

The election has finished but our job hasn't. What did we do? How did we do it? What did we learn that we can apply to do even better next time? How do you analyse how the election went? How do you deal with complaints? How do you store all this data securely?

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The benefits of electronic voting

We're the world leader in electronic voting, having processed over 2.3 billion votes in more than 3,500 transparent elections. Our integrated approach gives you all the hardware, software and services you need to improve every election process. Everything we do has been designed around the idea that all parties audit the election at every stage.