Software


1. SmartCad- Emergency Management Software

  • Includes telephone service and manages the elements related to first level emergency handling.
  • Manages and follows up the units assigned to the scene of the emergency.
  • Accelerates emergency and mobile unit location with the cartographic interface.
  • Lets you evaluate service quality and operator performance, in order to guarantee optimal service quality with the system.
  • Facilitates coordination of personnel, shift management and workload balancing between different operators.
  • Generates reports and graphic representation of data. Reports include historic data analysis, documentation and trends, as well as operation statistics.
  • Configures information required for the correct operation of call center and dispatch modules.

 

2. SmartBank- Banking Security Software

  • Centralized supervision: Controls and monitors your security systems, video-surveillance and alarm management in a single place.
  • Access control: Provides for safe management of the flow of employees and visitors within your facilities.
  • Automated response to alarms: Lets you predefine the actions that the system will take in response to a detected event or combination of events, including digital video recording or communication with security bodies.
  • Remote control of devices: From turning on an air conditioning system to changing the mode of operation in every branch, SmartBank means control no matter where you are.
  • Diagnosis of system and components: You can automatically supervise and diagnose the state and performance of any system and component installed in your banking network.
  • Consolidated reports: With one click you can review all the operating aspects of the systems installed in your banking network.

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Smartmatic designed, built and enabled the Command and Control Center to handle emergencies in Caracas, Venezuela.

Currently Smartmatic offers its bank security platform to more than 500 branches of Santander Bank located in Mexico.