Smartmatic was in charge of a series of tasks that went beyond the technological aspect of the election:
1) Setting up of some 50,000 voting teams for each one of the events: training of operators, voter education, engineering tests, voting simulation and the Election Day itself. This setting up was performed under strict quality control processes.
2) Supply of 36,603 12V DC batteries as power back-up.
3) Printing of the ballots for the different events.
4) Selection, training and hiring of Support Technicians (2990 nationwide), Inventory Operators (400 nationwide), Fast Response Center Operators (501 nationwide) and National Central Support Center Operators (229).
5) Hiring of approx. 18,566 employees, including voting machine operators, contingency transmission operators and tallying technicians.
6) Operation and logistics of the Regional Attention Centers (CAR).
7) Operation and logistics of the National Support Center (CNS).
8) Support control and management of personnel and equipment contingencies.
9) Report of activities through specialized software (Election Day Management Platform) provided by Smartmatic to the electoral organism in order to control the attendance of operators and technicians in charge of deploying the voting machines. The software allowed for real time monitoring of the installation, opening, closure, transmission and audit of the polling tables, as well as the support incidents during the day of the event.
10) Installation and removal of equipment in the polling centers.
11) Preparation, installation and operation of contigency machines for the Contigency Transmission Centers.
12) Deployment based on the Complex Projects Management Methodology developed by Smartmatic for the effective and efficient coordination of the thousand of variables, tasks, people and suppliers that worked in an organized fashion, with defined and specific goals, in order to guarantee the success of the project.