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Smartmatic

Zambia’s voter register, 2010: Services

An important part of Smartmatic’s services is the training of personnel for the voter registration process.

Training

Once the Electoral Commission of Zambia (EZC) selected the staff to work in the project, Smartmatic provided training to software engineers, technicians and trainers on:

  • Hardware assembly and configuration processes
  • Software applications operation and
  • Troubleshooting procedures

Additionally to the ECZ personnel training, Smartmatic recruited and prepared a group of technicians to give live support from a Technical Support Center in Lusaka, the capital and largest city of Zambia.

We also supplied training manuals and guides to everyone who participated in the training process.